Volunteer with us

We are powered by our wonderful team of volunteers.

Much of the work at the Museum is carried out by our dedicated and valued team of volunteers. From looking after our unique collection of steam engines, archives and garden, to ensuring all our visitors are warmly welcomed and have unforgettable visits.

Volunteering with us will give you the opportunity to get involved in your local community, make friends and sharpen your skills.

If you would like to find out more about volunteering with us, please email us at volunteers@waterandsteam.org.uk

Our regular volunteering days are Thursday to Sunday, between 9:30-16:30. For most roles there is no need to commit to a particular day or amount of time. However, our Visitor Welcome Assistants do work on a shift basis, mornings 10:00-13:00 or afternoons 13:00-16:00.

We have a range of roles available and welcome people with a wide array of skills and experiences. For Example, you do not need to have an engineering background to volunteer with us.

You will receive an induction when joining the museum as a volunteer, including basic safety training. Our roles will provide you with hands on training, and where necessary role specific training days.

Current volunteering opportunities

Visitor Welcome Assistants

About the role: Your friendly face will be one of the first visitors see, as you greet visitors, answer questions, and ensure that they have the information that they need to help them make the most out of their visit.

Tasks may include:

Providing a warm and friendly greeting for all visitors.
Listening to visitors needs and helping them plan their visit.
Assisting with ticket and shop sales, promoting Gift Aid with ticket transactions.
Promoting the museum and current and future exhibitions and events to visitors.
Helping with events and other visitor experience activities as needed.
Taking responsibility for money handling and end of day till procedures.
Taking customer surveys.

Time Commitment:
This role is currently available Thursday through Sunday, 9.30am-4.30pm.
There are also times when volunteers are needed Monday- Wednesday as the museum has extended hours in half terms and holiday periods.

Volunteers can book a half day or full day shift, depending their availability. We would like a half-day commitment per week, preferably on the same day.

For more information contact: volunteers@waterandsteam.org.uk

Public Programme Volunteer

Public Programme Volunteers are a big part of making sure our diverse range of events go off without a hitch. They’re creative, enthusiastic, and great with people. They’re also keen to get stuck in and learn more about how public programmes in the heritage sector are put together and delivered.
The museum offers a range of public programming throughout the year but particularly in the summer (Wednesday to Sunday), and during Holiday periods (Monday to Sunday): February Half Term, Easter Holidays, May Half Term and October Half Term. We are looking for volunteers who are available during these periods to support with a range of activities.

How you will help:

Providing a friendly greeting for all visitors.
Supporting the set up and take down of workshops, activities, and events
Facilitating activities such as: Tower building in the Splash Zone, Bubble discos, crafts, Water Filtration Experiments, and more!
Supporting visitors way-finding and access through the museum
Working collaboratively with the wider LMWS volunteer team

Time Commitment:
Volunteers can book a full day, or a half-day shift. Shifts are flexible and you can choose the number of days you work. As stated above, we particularly needs support during our Holiday periods. Full training will be provided.

Today the museum is at the heart of the community, working in partnership with community groups and welcoming many residents.

For more information contact: volunteers@waterandsteam.org.uk

Gardener

Duties Include

Assisting in the upkeep of the museum’s unique gardens
Working outside
Working collaboratively in a team environment

Experience or an interest in horticulture would be desirable

London Museum of Water and Steam
The London Museum of Water and Steam tells the story of London’s water supply, the site, its people and the amazing pumping engines that helped to make London the city it is today.

Today the museum is at the heart of the community, working in partnership with community groups and welcoming many residents.

For more information contact: volunteers@waterandsteam.org.uk