Plan Your Visit

We can't wait to welcome you to the London Museum of Water & Steam. Here you can find some useful information to help you plan your visit to the Museum.

Opening times

Museum Opening Times

10:00 - 16:00
10:00 - 16:00
10:00 - 16:00
10:00 - 16:00

The Museum and Café will also be open everyday during half terms and the Easter holiday (March 30- April 14), and Wednesday to Sunday, plus Bank Holiday Monday during the summer holidays (July 25 to August 30).

Admission Prices

Adult Day Ticket: £11.50*

Student Day Ticket: £10.00

Child Day Ticket (Under 5): Free

Child Day Ticket (5-16): £4.00

Family Ticket (1 Adult, 2 children): £13.00

Family Ticket (2 Adult, 2 Children): £25.00

*If you currently have an annual ticket, we will honour the conditions of the ticket until its expiry date

Buy your tickets now, or feel free to buy them on the day!

Blue Peter Badge Holders: Blue Peter Badge holders with a valid badge card can gain free entry.

Plan your journey in advance.

Pump and Grind Coffee Shop

The fabulous Pump and Grind Coffee Shop is run by Our Barn Community. Our Barn is a local charity who works with young people with learning difficulties; the café enables them to provide supported work placement for their young people. The café serves good quality, reasonably priced coffee and tea, some freshly prepared light meals and a selection of glorious cakes.

Areas of the museum currently not accessible:

Boulton and Watt Engine House: Closed for maintenance

Wild Play Garden: Closed for Safety Reasons

Frequently Asked Questions

  • Where can I park?

    If at all possible, we recommend coming to us without a car.

    The museum car park will be closed on Brentford FC home match fixture dates and other dates throughout the year for private events. Pedestrian access is unaffected by the works.

    Buses: We are well served by a number of major bus routes. 65 (Ealing to Kingston, 24hour), 237 (Hounslow to White City), 267 (Fulwell to Hammersmith), 391 (Richmond to Fulham). The number 65 also stops outside The Royal Botanical Gardens at Kew.

    Main Line Rail: Kew Bridge (South West Trains from Waterloo via Clapham Junction).

    Tube: Gunnersbury (District Line then 237 or 267 bus) or Kew Gardens (District Line then 391 bus from Sandycombe Road 2 mins walk from the station towards Kew Gardens ), South Ealing (Piccadilly Line then 65 bus to Kew Bridge)

  • Is the train running?

    Head to What’s On to find the running dates for the Waterworks Railway.

  • Are the engines in steam?

    Head to What’s On to find Steam Up Dates!


  • Is the museum accessible?

    Full details about access at the Museum can be found on our Access and Facilities page, including information for visitors who are wheelchair users or who’s mobility is limited, visitors who are blind or partially sighted and families. You will also find a video from our Community Access Partners, Speak Out in Hounslow.

  • Is there a place to leave buggies?

    Yes, there is a small buggy park in our shop area. You are also welcome to keep buggies with you.

  • Is there a toilet and baby change facilities?

    We have baby changing facilities and potty training seats in all of our toilets: the accessible toilet by the café, and the ladies and gents toilets by the Babcock Room.

    If you’re caught short we have spare nappies and wipes, as well as changes of clothes that you’re welcome to borrow. Just ask at the welcome desk.

  • Can I bring a picnic?

    Yes, you’re welcome to picnic in the Museum’s garden or Splash Zone Courtyard. If the weather is too poor to enjoy your picnic outside, speak to one of our team who’ll find somewhere inside for you to eat.

If you can’t find the answers you are looking for, please email us and we’ll be happy to help you further.

For general enquiries please email us at [email protected].

If you are from a community group please email is at [email protected].

If you are interested in bringing a school or nursery group to the Museum, please email us at [email protected].