Access and Facilities

Wheelchair users

  • The outdoor space is accessible to wheelchair users and step-free throughout. There are some uneven surfaces and gravelled areas.
  • There are 48 steps in the one-way route. We can offer level access between floors, with the exception of the Great Engine House (containing the 90 and 100″ engines) which has no step-free access.

Accessible toilets

  • There is a wheelchair accessible toilet in the Museum building.
  • Our nearest changing places toilet is available at Kew Gardens.

Assistance Dogs

  • Assistance dogs are welcome.

For families

  • We have baby changing facilities available in our accessible toilet.
  • We have spare changes of clothes to borrow, and nappies. Please ask at the front desk.
  • There is a small buggy park in our shop area. You are also welcome to keep buggies with you, bearing in mind that there are steps on the one-way route